You’d think humor would be the last thing on CMO minds right now. After all, being a CMO in 2023 is no joke. I know because I Googled it. A quick search turned up more than 7 million results dedicated to the plight of modern marketers. I didn’t read all 7 million, but I read a lot of them. It turns out that today’s C-suite marketers are up against pretty much everything. Global economic uncertainty. … [Continue reading]
Marketing Message
Friday Finds: Quick takes on hardworking messages found in the wild

Friday Find #38: Like it never even happened We saw this message parked outside someone’s home and knew everything would be alright … This truck could’ve just said “superior restoration services”. But no one suffering the after-effects of fire or water damage wants to hear about your superior services. They just want their life back. The takeaway? Focus on what customers want to hear about first. Is it your solution (even if it is AI-enabled, impressively comprehensive, customer-focused, … [Continue reading]
Avoid the Guesswork Gap

One of our clients is a leading provider of workforce mobility. But what on earth is workforce mobility? Unless you’re in the industry, you could be thinking mobile phones … or travel management … or vehicle fleets … or who knows what else. For the prospect that’s never met you before (or for meetings with lots of different stakeholders), a generic term like “workforce mobility” can open up a Guesswork Gap. When your message falls … [Continue reading]
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